Hi Angela,
No problem. I can give you breakdown of a few below.
Restaurants – you made great choices.. You picked very clean restaurants with professional staff. I think most Westerners would appreciate these choices.
Hotels – I picked Golden Silk but I think you picked the Furama. Both were excellent. Golden Silk had great location; Furama had great beach and restaurants. Very relaxing.
Tour Guide – Dien was very professional and had excellent English skills. Recommend him to others.
Drivers – all drivers were polite, on time and had quality vehicles both in Hanoi and Da Nang.
The only issue was the payment. But I think we are not normal; most travelers do not have UnionPay cards. However, I think you and team handled all challenges very well!
Overall, very happy about the trip and I will recommend you in future
We are back safely in China now. Thank you for arrangements to and from airport in Da Nang.
Thanks again for all your hard work!
Roger