From: Karen Bradford Songerwala
Sent: Friday, September 05, 2014 3:37 AM
To: Ha Viet Vision Travel
Subject: Thanks!
Hi Ha,
I've been meaning to send you an email to thank you for organizing such an amazing trip to your beautiful country! The itinerary was fantastic and we absolutely loved the excursions and activities you planned. The customer service you provided was exceptional. Also, thank you for helping make Maz's birthday extra special. 🙂
Certainly one of the highlights of our trip was our guide in Hanoi, Dien. He was so knowledgeable and helpful and took such good care of us. He was so fun-loving and our son adored him. We had the best time with him. He really made our trip even more special. He always went above and beyond.....for example, digging up worms in the garden at the homestay so that our son would have bait for fishing in the pond. Amazing!
We've told so many of our friends and family about our phenomenal Vietnam adventure. I'm certain some of them will be following in our footsteps visiting your country!
Best,
Karen Songerwala
