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Feed Back - Testimonial
From: Hong Eng Ong [mailto:]
Sent: Thursday, August 15, 2013 7:54 AM
To: Ha Viet Vision Travel
Subject: RE: Your AirAsia booking has been confirmed.
Thank you so much, we had a great time in Saigon & we all very satisfied with your arrangement & services perovided.
Hope you have a good day :)
Ms Ong & family
From: Paul Jelinski
Sent: Monday, July 01, 2013 4:16 PM
To: Ha Viet Vision Travel
Subject: Thank you so much!
I am writing to thank you for arranging such a memorable trip in Vietnam for our students.
I am extremely impressed with how Vietvision organised the trip before we left and the excellent customer service we received before and during our stay. Our guide, Chi, truly was outstanding and extremely knowledgeable and really did make the trip the success that is was. He was excellent with our students. It was also a pleasure to have had Laura accompany us on our tour although i thought she was called Lauren!
Our students are now writing articles based on their experiences. If i can provide any comments/pictures for your website, please let me know.
I look forward to doing business with you again in the future and I would recommend your company very highly to anyone considering an educational trip to Vietnam.
Head of History
Sharjah English School
From: Tracy Hirst [mailto:]
Sent: Friday, June 07, 2013 8:15 PM
To: Rebecca Viet Vision Travel
Subject: Thank you for the Holiday of a Lifetime xxx
I would like to thank you and your team for the " Holiday of a Lifetime" !
I Really did take a gamble with this holiday for a number of reasons, and being a Single Parent travelling on my own with two boys, I was a little concerned it may be just too adventurous.
I was completely wrong.
The time you spent patiently with me answering any questions, and assisting me with customising our trip, enabled us to feel that we really did feel apart of the organising and planning of such a fantastic holiday.
We felt like royalty being met by extremely competent guides and drivers, and the knowledge they had was extremely impressive.
We loved every aspect of this holiday, and in particular would definately recommend the eco tour ( Farming/Fishing day in Hoi an to others)
We would love to visit again in the future and I would definately recommend your company to anyone !
Thank you so much for the bestest holiday ever !!
A Very Special Thank you also to two guides in particular who stood out, and were absolutely brilliant- Doan in Hanoi and Mot in Hue/Hoian. We absolutely loved these two guys,as they showed us so much attention, with nothing being too much trouble.
Mot also took us to play Table Tennis, which the boys loved at his Table Tennis Club.
We felt like a part of their own Family, and felt extremely welcomed in such a beautiful Country.
With all our bestest of wishes for the future.
Tracy, Tom & Joe Hirst
Good Morning Angela,
We arrived safety back to our country.
We would like to say that we satisfied about your company service and the two of tour guides are very nice. We would like to say Thanks for everythings and thanks a lot for your gifts (Coffee Mix ).
We hope that next time we would like to see u in Vietnam again. :)
From: Ruth Speirs
Sent: Tuesday, March 26, 2013 10:28 PM
To: Rebecca Viet Vision Travel
Subject: Fw: Back home!!
Arrived home safely on Saturday night to a freezing cold London. The only hiccup of the whole tour was that our flight from HCMC to London was delayed by 10 hours. However Vietnam Airlines treated us very
well putting us up in a hotel overnight and providing meals, so no complaints.
Wanted to thank you for organising a wonderful trip to Vietnam and Cambodia.
We all had a great time, thoroughly enjoying the variety and beauty of the different places we visited.
Our tour guides and drivers were very good and your choice of hotels for us was spot on. Staying in comfortable hotels close to the centre of towns and cities was great - many of the sites were virtually on our doorstep.
Our guides and drivers were all informative and helpful, and it's lovely to arrive in a new place after a flight or train journey and to be met!
We loved the food, John has bought a Vietnamese recipe book and we are intending to cook a Vietnamese
meal for friends when we'll probably bore them with the many hundreds of photos that we took.
All in all a brilliant and memorable experience.
Ruth, John, Sheila and Noel
From: David Yvonne Curless
Sent: Saturday, March 23, 2013 12:26 AM
To: Thu Ha
Subject: RE: Welcome back Vietnam 2013
Just to let you know that we are safely back home after enjoying another wonderful holiday in your country.
Once again, thank you very much for booking such wonderful venues. The trip on the Saigon River was most enjoyable. The hotel Terracotta was absolutely fabulous and was just what we both needed to rest and and enjoy ourselves in the wonderful surroundings.
Please also pass our grateful thanks onto your wonderful guide and drivers.
Yours as always
David and Yvonne
From: James Martin [mailto:]
Sent: Monday, March 18, 2013 2:37 PM
To: Ha Viet Vision Travel
Subject: Re: SVTPA 04
Thank you for your email. We got back to school at about 1am this morning.
We all had a superb time. The tour guide and driver were both excellent; the hotel was of a decent standard and certainly suitable for a school trip; it was also in an ideal location for exploring; the different restaurants we visited for food were also very good. We felt we had a real Vietnamese culinary experience.
I loved Saigon and we saw many wonderful sights and had some great experiences. It also helped the pupils in their understanding of Vietnamese history.
I certainly intend to offer another trip to Vietnam in Spring 2014 with a different set of pupils. I will be in contact in the Autumn to get a quote from you.
Please pass on my thanks to the guide and driver. I did thank them at the airport at departure but do let them know we thought they did a fantastic job. Thank you also for orchestrating everything. I'm just sorting through the photos at the moment but these are the best 3 of the group, although not that great.
With best wishes,
From: Justine Lim
Sent: Thursday, February 21, 2013 9:18 AM
To: Ha Viet Vision Travel
Cc: Yor Hang Lim; Stephanie Lim
Subject: Re: Holiday packages in Vietnam - Nha Trang option with 6 day tour
Thank you for your kind co-ordination. The Vietnam trip was very enjoyable for the whole family.
Nha Trang was especially good in terms of the food variety (lots of great street food & local delicacies) and location of hotel. Tao was always prompt/on time for transfers between hotel/airport and was found to be informative and accommodating. We enjoyed having the days to ourselves to explore and enjoy.
HCM was also good, however we found there was a minor mix-up with the room booking on 13th Feb. The 2 double rooms & 1 single, written as booked in itinerary, was listed in hotel as "1 double, 1 twin & 1 single". This was however rectified easily with reception before check-in on that day, so was managed. Transport between locations for tourist sites, hotel & airport were also appreciated.
Thanks again from all the family
Subject: Thank You Nancy
Thank you Nancy for a wonderful visit to Vietnam. All of our tour guides were excellent, and our accommodations were great as well. It was so very helpful to arrive at the airport and be greeted by a member of your team. I will follow up with a more extensive overview of our visit, but just wanted to thank you for taking such good care of us on our Vietnam visit and tour.
My family and I would like to thank you and Vietvision for a wonderful vacation. We really enjoyed the places we were able to visit. All of our guides were exceptional, they were always on time and knew a lot about the places we visited. The food was very good. We couldn't have asked for better weather. It's been below freezing here for the last month. I hope that Sarah is doing ok.
Yes, we got home safe and sound. We enjoyed our holiday very much, eating and shopping! Overall the tour was good but the food choice was quite limited. However, I must say the tour guide Thanh was very pleasant, friendly, accomodating and caring. Enclosed some pictures as requested.
Happy New Year to you.
Sorry for late reply. Because very busy after having a long holidays.
First of all I want to say thank you for all your attention. We had a very enjoyable time in Ho Chi Minh City. Tony was a wonderful guide, very informative and helpful throughout. And the driver was great. We had a wonderful experience and an exciting historical look of Saigon because of you guys. Thank you very much.
Wanted to send a note to say the trip was excellent. Both of our guides were kind and full of knowledge.
I would recommend your services and your guides in the future.
Sorry for not emailing you sooner. A lot has been going on here in australia, we have a couple of cyclones near our town so have been kept busy. We are both back at work and sharing our wonderful holiday stories with our friends.
Vietnam is a beautiful place with so much history. The people are very friendly and helpful. We hope to visit your beautiful country again in maybe two or three years time.The tour you put together was fantastic and done on short notice too, once again i thank you for that. The tour guides were great. They were all very informative, very well mannered and made us feel very welcome. I havent put all the photos together as yet but will soon.
Thank you for everything Wendy
Kind regards from Robyn & Stephen
I feel I need to say thank you to all at Viet vision for making our holiday so special.
All our guides were so caring Mui in Saigon, Sara in Hoi an, Giang in Hanoi and lovely May Wa in Sapa.
We felt very special and looked after and everything went like clockwork.
The drivers were courteous and safe also.
All our accommodation was clean and meals fantastic.
Thanks Nancy for all your double checking.
We loved Vietnam!! And want to go back.
We have told 3 families about you who want to travel here.
Hi Sally ,
Thanks for all your email. Sorry I had no excess to my email while I was travelling in Vietnam and could not reply to your messages.
Thank you for all your good wishes and the good service provided to us for our holiday in Vietnam. Quoc Anh is an excellent guide and everyone likes him very much. We will definitely use Viet Vision Travel again for all our future bookings.
Thanks once again. Have a lovely Christmas and wishing you happiness and prosperity for the new year ahead!
Swee Cheng Maddox
I am Gerard linden from srilanka. I take this opportunity in thanking you for organizing my trip which was very good and I enjoyed the trip. Your tour guides were very nice and friendly.shall keep in touch for any future travel. If you like to come on a holiday to Sri Lanka, don't worry I will take care of you. I wish you the best in everything in the future.
I am just sending you an email to thankyou for helping organise the tour for us yesterday. Everyone had a really good day and thoroughly enjoyed the tour and all the history behind being in Long Tan and Nui Dat.
Of special note was Mr Thanh and Mr Binh. Both of them made the trip even more enjoyable with their extensive knowledge of all we went to see. They both made us feel welcomed on the trip.
I will recommend this trip and your company to any of my other mates (navy or non-navy) who may be going to Vietnam in the near future.
We have just returned to Australia, we had a wonderful honeymoon.
Our trip to Ha Long bay was great, we did not have any problems at all!
Both our driver and tour guide were great and very friendly. The tour guide even gave us the opportunity to stop on the way home to try a local beer, which my husband really enjoyed and appreciated.
Attached to this email is a picture of us on our trip :)
Thank you once again for organising our trip, we loved it. I will definitely recommend Vietvision and this tour to my friends and family if they are ever travelling to Vietnam.
All the best for the future, kind regards,
I'm fine here.
For your information, all of us satisfied the trip with your service in Saigon. The tour guide, Mr NAM is really good in his service.
We do enjoy and quite relax there. Will visit Vietvision again if posible the next trip to Hanoi
First of all i would like to express my deepest thankfulness for great job you have done form my group.
Perhaps for you it seems at the begining that i am very complicated person and that i do really want to much and everything in perfection. But that i am. At least i know exactly what i want. From that point of vue it is easyer to work with me. And i always want to prepare my partner to understand we really have upper class clients, well educated. And specially slovenian people are not iniferent and bad educated as Americans for example. It is good to know.
I have to say, that all our clients adore Hai, they said he was wonderfull. They just love him. All accomodation, organisation, meals,…. Until last great dinner in Saigon…. Was perfect.
Thanks once again for taking good care of our group.
Your friend and partner,
To Thuy - Viet Vision Travel,
Michelle and I are now back home and re-adjusting to our usual workaday life. However our thoughts are constantly returning to Vietnam and the wonderful time we had there over the last three weeks.
Right the way through, things went smoothly and as per the plan. This was a great relief and enabled us to really relax. I do not need to tell you that your country is beautiful, the food wonderful and the people friendly - these all of course added to the success of our trip. In addition, we found all of the hotels very comfortable and well-located, and the transport arrangements were always excellent.
Our guides added much to the trip and Hiep in Sapa and Thien in Hanoi were especially friendly and helpful - in fact they were more than guides and effectively became friends. Please pass our thanks and gratitude onto them.
Michelle would like to add extra thanks for the efforts that everyone made to accommodate for her vegetarian diet - restaurants were always alerted beforehand and excellent ingredients and meals were offered her. This was a great relief and once again added to the holiday experience.
We would love to come back before too long to explore some other areas and will certainly be encouraging our friends to go to Vietnam and to check out Viet Vision. So, for giving us a wonderful time and making everything so easy and comfortable, a heartfelt â€˜thank-you' - and best wishes for a successful and prosperous future.
Michael Rae and Michelle Mackenzie
PS. Feel free to use this testimonial as you see fit.
Michael Rae - Fremantle, Western Australia.
I just wanted to thank you again for helping to arrange a wonderful tour of Vietnam for us! We had a wonderful time. We were particularly pleased with our guide, Mr. Minh. He was warm and friendly, very knowledgeable, and very willing to accommodate our needs and wishes. We couldn't have asked for more from him.
Thank you, Sherry
Sherry R. Perdue, Ph.D.
Hi Nancy Vi,
Just a quick note to say Angela, Andrew Webb, and I had a perfect time in Vietnam, and it's with special thanks to you and
Vietvision travel. All our guides and drivers very good and extremely knowledgeable. Communication was no problem because they could speak english very well. Thank you for organizing such a good tour for us, because we all appreciated it.
Thanks once again. We really enjoyed everything we saw and did in Vietnam. We would love to go back to visit Vietnam again, but haven't planned anything yet.
Just wanted to say thankyou for all your logistics and organising for our trip to Vietnam.
We where most impressed with your guides who where all very friendly and clearly proud of their country and history. In particular Mr Tam in Saigon and Mr Tiep in Hanoi.
The Grand hotel in Saigon was very good, Hotel Barcelona in Nha Trang was very average but we only had one night there. Easy Riders where excellent and our guide was brilliant. He managed to get a automatic bike for Karen which made her very comfortable. Accommodation on that part of the trip was very local but clean with air con in all the rooms so we where fine. If we did it again I would suggest taking a silk sleeping cover.
Loved Hoi An and in hind site would have had our beach days their instead of in Cat Ba island. The Van Loi hotel was fine. The Red Bridge Cooking class was excellent (although I need to do a few recipes now I’m home, perhaps we will get Tony around to experiment on).
As you are aware we did not enjoy the Boutique 1 hotel in Hanoi, but you fixed that for our return, thankyou (the intercontinental was very nice and a good way to end our trip) .
Our trip to Halong Bay was stunning, great part of the world. Enjoyed Catba island and the Hotel was very nice but as mentioned If we did it again I think more time in Hoi An would be better.
Looks like we are coming back to Vietnam in March for a work trip with BP so will be able to show a few more New Zealanders the joys of Vietnam.
We are also considering taking a trip to Cambodia and Laos with our 3 children in the next 18 months.
Thankyou for all your work in Organising our trip. Please pass on our sincere thankyou to our guides as well.
Cheers Allan McFall
Richard and I have returned home from our fabulous trip in Vietnam that you organised for us.
It was lovely meeting you and seeing all the other people in your office. I would like to say thank you very much for organising our trip. Our guides and drivers were very, very good. They gave us a lot of information about Vietnam and the history and showed us many beautiful places. The drivers were also very good. The hotels that you also organised were wonderful. Our favourite was the Morin in Hue. It was exceptional.
You did a wonderful job for us and I can't thank you enough. I will always recommend Viet Vision Travel to anyone who is thinking about going to Vietnam.
Thank you so much Rebecca and good luck with the birth of your baby in September.
Dear Mrs Ha,
Time flies! Its already one week since we returned from the 5-day trip organised by Viet Vision. I write now for two reasons: First, to apologise for the mixed up of arrival time at the Hanoi International Airport. I gave the departure time from Singapore as the arrival time in Hanoi, thus inconveniencing your guide, Anh and driver, Thuyen. I thank you for their patience with us. (I discovered my mistake after I came home).
Secondly, I would like to say that we had a wonderful time in Hanoi city and the Halong Bay. Your guide was very knowledgeable and could relate the history and culture very well. He was very friendly and helpful in many ways. He could chat with us very comfortably. The driver was rather quiet but was very focussed and put safety of the passengers in his heart. The meals were great. The city tour, puppet show and cyclo trip were very enlightening. The overight Halong Bay trip was wonderful. Hotel was comfortable and clean except for the transparent curtains in the toilet/bathroom. Overall, it was a very good trip. Will be recommending to my friends.
Please do send our regards to your guide, Anh. He is a wonderful guy and takes his job seriously. We wish him a great future!
Ms Beng Choon Lim
Mr Ngiang Soon Tay
Mr Kiam Huat Lim
Thank you for all your help in organising our trip. We found you very helpful and efficient ad what we saw was what we got which was very refreshing.
We really enjoyed it, and overall have nothing but praise for the whole experience.
The highlights for me were the Mekong, Angkor Wat, HOi An, Phu Quoc island and learning so much about both countries, the wars and the culture. I did love the Sa pa experience and Halong Bay but unfortunately were plagued with bad weather, but nothing that we did not expect with it being your winter, as you can imagine it would have been ten times worse in the UK where I am from. I would like to return there sometime in the summer.
Phu Quoc was a great final destination, we loved it!!
All the other hotels were very good, my favourites being the Lavender and Steing Siem Reap. I loved our hotel in Phu Quoc also. I would like to return to the island possibly next year, and would like to stay in the Chen Sea resort, so hope to be able to find a fair rate with you.
We will be recommending your company to our friends and I intend to recommend you to the Lonely PLanet Guide.
Thank you again
Subject: Feed back Trip Mekong Delta P. Krattiger 9. February 2012
Good evening to Vietnam, good evening Angela
We had a wonderful trip in Asia, especially in Vietnam. Everything has an end, even the best trip. Now we are back in Switzerland. Here it is slow spring.
One of the highlights in Asia was the trip to the Mekong Delta on 9 February. Everything went exactly according to program.
- Pick up at the ship at 06.00
- Boat trip on the Mekong
- Tour by bike
- Eat lunch with fish!
- Return to the ship
Driver and guide were very good. We are very satisfied. When we travel to Vietnam again, we will contact you again.
We wish you all the best and many customers.
We have all safely arrive at our homeland this afternoon with sweet memories from Hanoi, Vietnam. I would like to take this opportunity to thank you and your team for the exciting and memorable ground arrangement for our big family group of 11 during our 5 days in Hanoi!!
Specifically to mention, Dong, our guide, was very experience and knowledgable.He explained thoroughly on Vietnamese culture, history and customs. The best part was he kept us entertained during the long journey from Hanoi to Halong Bay and Hanoi to Hoa Lu-Tam Coc! I wish to express my heartfelt thanks to Dong for the excellent work that he did!!
Started off with the city tour, continued on with Halong Bay cruise and Hoa Lu - Tam Coc, the whole journey was very informative, entertaining and exciting. All accomodations was clean and strategically located, food arrangement was fabulous, everyone enjoyed the meal especially with hot vietnamese "ot" and comfortable ride throughout the 5 days!! Thank you again for the great time we had in Hanoi!!
Would certainly recommend VietVision Travel to my friends, relatives, colleagues and any visitors wishing to go to Vietnam!!
Thank you Ha!!
Cheah Ui Lee
Finally we have found some time to send you a short note to thank you for your assistance in setting up our holidays in Vietnam. We have very much enjoyed your beautiful country. The guides were all willing and capable in explaining things, in very good French, which made things so ugh easier for all of us.
We are glad we had the chance to change our beach time resort during our stay as it was clearly too cold in Hoi An.
We will certainly come back one day and will contact you to make certain we once again have a good time in Vietnam.
Thanks from all 4 and hope to talk to you in the future.
Jan A.R. HOES
I would like to take this opportunity to thank you for all the arrangement done for us. Me and my family are very happy with the services provided by both the tour guide and also the bus driver. The tour guide is very informative and helpful in anything. We cant say much more except to thank him for being so caring and nice to us throughout the whole trip. As for the bus driver, we would say he is a very careful and cautious driver, we felt safe and had a great ride throughout the whole trip. All to all, everything is well planned and arranged. Once again, thanks for your time and effort in arranging all these for me and my family.
Happy vietnamese new year to you!
Hi Mrs. Ha,
Many thanks for arranging this trip for our family - we enjoy it so much specially the kids, unfortunately we can't see any rice field in tam coc as we seen in the picture as it's not in harvest time... ;-)
I like weather in Hanoi but more in Tam Coc most in Halong City, seems like less polluted and colder weather.
Your guide is very helpful and accommodate to our needs as well - the driver a bit quiet but courtesy (maybe because he can't speak English as we can't speak your language as well)
Feel like want to come back again sometime in the future ;-) -
However the only thing i don't like is 3 hours flight from Singapore (i didn't enjoy flight at all) - i wish Hanoi can be reached by train/car or boat so i don't have to take air flight ;-)
I wish you a Merry Christmas & Happy New Year 2012 - May God bless us all and your travel agency keep doing well in the future.
Do let me know if you want to open representative in Singapore/Indonesia - I may interest ;-)
Thank you for just a fabulous job of arranging our itinerary for my family to Viet Nam and Cambodia. I have already recommended you to our Seattle friends, Dick Footh and Millie (see email below).
You did just an outstanding job of arranging the perfect itinerary. It was well balanced, as we enjoyed enough free time and activities for our sons which included swimming, snorkeling and kayaking in Halong Harbor outside of Hanoi, a trip highlight. The junk boat was a real treat; we enjoyed being aboard the Calypso. The caves of Halong Harbor were exceptional. Next time, we would like a 2-day cruise.
The trip to Angkor Wat, Cambodia was another highlight as the 900-year old temple complex was absolutely fascinating. The tuk-tuk’s to the market downtown was a real adventure and the fact that all transactions in Cambodia are traded in U.S. dollars was very helpful.
All the tour guides were great, especially Wuti in Angkor Wat who was just exceptional in his knowledge and his command of the English language. We especially appreciated you arranging our airport pickup at the Hanoi airport on our return from Cambodia and also our airport transfer from the hotel in Hanoi. In summary, you could not have done a better job! We loved every minute. Just one comment: I would recommend a different hotel in Nha Trang as it wasn’t quite up to standards.
With admiration and continual appreciation,
P.S. I love the beautiful hand-sewn picture you gave me of Halong Harbor!
Thank you for organizing such a well planned trip for us. The Tour Agent Mr Anh was very professional, very good and he is a valuable staff to your company. The driver remained very professional too throughout the trip. We are all very happy with the holidays and thank you once again.
Merry Christmas and a Happy New Year,
Ng Kok Yauw
We are back in Turkey and I wanted to write to you to thank you for all your help. We have had a wonderful trip and thanks to your professional organisation, everything went very smoothly. All our drivers were driving very safely and were always on time, our guides were very knowledgeable and very nice people, willing to show and explain to us everything we wanted to see or learn. The organisation was really very good. We have had a very comfortable holiday and I will recommend your services to all my friends.
Thank you very much and best regards,
We want to say all of us very satisfied and happy from your organisation . Thank you . We hope to visit your country again.
I want to add stg that may be it will help you for next customers . If you want multiple visa to Vietnam the price is 50 usd . The hotel in Can Tho Victoria Hotel, Siem Reap Hotel , Prince d Angkor are excellent . The guide in Siem reap and in Hcmc are very good person and very helpful . All the restaurants we or your choices very good.
look forward a Vietnam Restaurant in Istanbul.
Thanks for everything.
Dr Nur Tuzuner
Offering reviews of Tour agency recommendation
Nov 06, 2011, 6:50 AM
We just completed our trip in Northern Vietnam with our family of five (kids aged 6-4-1). Just wanted to recommend Viet Vision Travel as they have been wonderful to plan our tailored trip to Hanoi and Halong Bay,
I am not a big fan of packaged tours, but I must admit we were very well taken care of by Angela and the agency. Prompt response, good English.
Hi Huyen Anh,
Lovely to hear from you
Yes we had an amazing time – it was all wonderful and I am very sad to be home
I am trying hard to sort our photographs out – we took 6,000!!!!!!!!! I have some to send you when I have finished sorting.
My son Ben has just had his A-level results and is off to Glasgow University in Scotland on the 17th September so we are very busy preparing for that. As soon as I have a little more time when he has gone I will be in contact again.
I t was lovely to meet you at the beggining of our holidays. We have finally settled back to work after a wonderful trip. We were very impressed with the service your company provided during our stay in Vietnam. The 3 tour guides were full of information and very helpful. The drivers were fantastic. As you can imagine the traffic was quite overwhelming for us from Australia but the 3 drivers were excellent. The hotels were lovely and very central in Hanoi and Ho Chi Minh, enjoyed our beach accomodation as well. Thank you very much for making our stay in your lovely country such an enjoyable one. We will definitely recommend your company to any one who is planning on visiting Vietnam in the future.
Susanne and Vic Vajda
Dear Thu Ha,
There is nothing to complain about. Only a GREAT BIG "THANK YOU" to yourself and the very competent guides. They are true ambassadors to your country and I cannot stress how much we appreciated all that you organised for us.
We do not arrive home until 2nd May as we we are touring Thailand, then Malaysia, for a large reunion, thenthe last few days in Singapore.
Once again thank you very much for all of the arrangements and the fantastic tours which you organised, plus the food which was always wonderful.
Many regards, yours Aye
David and Yvonne
Dear Ms Anh,
On 26 December we arrived in Vietnam for the start of our Vietnam Highlights tour. We had fourteen of the most memorable days and the most enjoyable. We loved Vietnam and all the people we met. Your guides and drivers were marvellous and I cannot speak highly enough of them. They took us to places we never expected to see and we saw some of the beautiful country that is Vietnam.
Please could you let Mr Phong, Mr Minh and Mr Minh our guides and their drivers know how grateful we are for such a memorable and enjoyable time?
Thank you for arranging this for us
Herbert and Sheila Garrick
Thank you again for your help with our trip to Vietnam. We had a wonderful time and Viet Vision made sure that everything ran smoothly and without issue.
Happy New year! Chuc Mung Nam Moi.
Dear Thu Ha,
I just want to tell you how much we enjoyed our holiday. We all had the most wonderful time. I think I am in love with Hanoi. Cyclo rides in peak hour traffic are quite an adrenaline rush.
Our guides were all knowledgeable and helpful, they were also great company and contributed to our enjoyment immensely. Tu has such a great sense of humour and we shared a lot of laughs. It was hard to say good-bye to him.
Susan in Sapa was a great source of local knowledge and very helpful when I realised I would not be able to hike to the homestay. I am so grateful that she organised for the bus to take me as we all enjoyed the experience so much (as well as the rice wine). We were very lucky as the weather in Sapa was great and clear skys meant we have some excellent photos. I was surprised at how comfortable the train was.
Halong Bay is so beautiful and with only six other people on board we were very spoilt indeed.
Hue was very interesting and I would like to see it again when the weather is better as there were so many things to see and I would have liked to linger, but in the end we just wanted to get somewhere dry. Hai, our guide was very knowledgeable and looked after us very well as he sorted out the small mix-up at the hotel. He did look shocked when we said we had a great meal down in the markets. I’m not sure why.
Hoi An was lovely and we all enjoyed it greatly. We didn’t get clothes made as we were too busy sightseeing although Liz did get some shoes made. The cooking school was excellent , very entertaining and professional. I haven’t tried any of the recipes at home yet although I do make a good pho bo as we have all become quite addicted.
The Cu Chi Tunnels were a tribute to man’s ingenuity in dire straits but it was also a terrible reminder of the horrors and tragedy of war. I was constantly amazed at the determination of the Vietnamese people to rise above the past and look to the future. Impressive.
We all loved the Cao Dai temple. Very beautiful indeed.
The lunch we had there was disappointing and we would rather have had lunch at one of the roadside stalls. I heard other diners say the same thing. Up until this all the meals were fantastic so we can’t complain.
Saigon is big and impressive but for me it doesn’t have the charm of Hanoi but we did find some interesting places to eat and tried some unusual dishes like sparrow and dog, which I have to say we all enjoyed immensely. We can’t thank Moi enough for taking us. We decided against the dinner cruise as the food was rather western influence and we wanted to try a restaurant we had found instead.
The Mekong Delta was wonderful and I would have liked to stay another day.
I have travelled in Europe, Indonesia, Singapore, Hong Kong, China, Malaysia, Thailand and India and loved them all, but Vietnam has been outstanding in its cleanliness, safety, and the kindness, helpfulness, warmth and humour of the people.
I want to thank you again on behalf of Liz and Robert Boekholt and Lee Gerchow and myself for organising such a wonderful trip. We are hoping to return next Christmas with Lee’s parents and will contact you as soon as we know for sure.
Please feel free to use any or all of this to promote this great holiday package and to pass on our e-mail address to any prospective clients.
Next time I hope we get to thank you in person.
Dear Huyen Anh,
We just wanted to let you know that we had a fantastic time in Cambodia and Vietnam on the itinerary that you prepared for us. The guides were really great, punctual, friendly, very knowledgeable (particularly Vanna in Siem Reap) and very considerate (especially Setavi in Phnom Penh and Lok in Hanoi) of us and our needs especially as we were travelling with little ones.
The choices of hotels and sights to see were great and I really appreciate the flexibility that there was in the itinerary right up to the last minute - it all worked out really well. It was good to have our own dedicated vehicle so we could bring whatever we needed for the day with us and not worry about it as the driver looked after it and the cool water and towels were very welcome after a hot and sweaty walk around temples and other sights.
We were particularly impressed with the high quality of Paradise Cruises and the hotels that we chose (252 in Phnom Penh and Paradise in Hanoi) were very good and I wouldn't hesitate in recommending them to others for future use.
Once again, thank you very much for creating a memorable and hassle free holiday for us. It is the first time we have used a travel agent and had so much organised for us and it will be a difficult habit to break now! I have already passed your details on to several other families in Brunei who are looking to go on similar trips.
Sarah and Jon McCleery
Dr Sarah Bayley/Mrs Sarah McCleery
Dear Ms. Nhung,
What a trip you orgainzed for us. Thank you very much - the trip was amazing and my daughter and I ahave fallen in love with Vietnam. Everything reached beyond our expectations. The Sampan cruise was wonderful and the guide Fe was a wonderful guide and very interesting and was able to answer all our questions.
Thank you very much for all your work and we woudl recommend you and your agency to anyone who asks.
Hi Huyen Anh,
Just short note with a big THANK YOU!! for all the arrangements you made for us; the holiday was fabulous and everything was exactly what we had hoped for. The Bassac cruise was probably one of the highlights of our holiday and your guides, drivers etc were all excellent.
Thank you so much for all the work you did for us, we are considering Vietnam again next year (probably Hanoi and beach??) so I shall be in touch again.
Please do not hesitate to use my name or comments as a reference.
We just returned from our long trip 10 days ago and 3 days later had to fly to Northern California for 3 days to celebrate my sister's 60th birthday. Our trip was absolutely phenomenal but I'm still exhausted and my time clock hasn't yet adjusted. Although we didn't have any jet lag flying to Hong Kong, etc., returning to the U.S. has been really tough.
Anyway, I want to sincerely thank you for all the information you provided me and for everything you did on our behalf. The Golden Palace was centrally located, our room in the new wing was fine and the staff was really courteous and helpful. Saigon is AMAZING!! There is so much energy and excitement and we couldn't believe all the motorscooters, with up to 5 people on each.
The Golden Sands Resort was fabulous and we LOVED Hoi An. Our room was exquisite and the pool and beach were as beautiful as any we've ever been to. All the people of Vietnam were so nice to us and of the countries we visited (China, VN, Cambodia and Thailand), Vietnam was my definite favorite. Next time I hope we can get to Hanoi also.
We really appreciate your quick and efficient response to our emergency call the night we left. Although we had spoken with a few people who had visited Vietnam (vietnam tours), no one ever told us we needed a Visa and if you wouldn't have sent the email regarding our tourist visa to Cathay Pacific, they wouldn't have let us get on the plane in Hong Kong. It was scary though, because when we arrived in H.K., we went to the Cathay counter and they checked our reservation, etc., and said they didn't have an email regarding the visa and that we would have to go to the counselate in H.K. and postpone our flight to Saigon until the next day. Luckily, you also sent a copy of your email to my husband and he used their computer and opened it for them and they printed it out - whew!!
THANK YOU SO VERY MUCH!! Please feel free to refer any of your potential clients to me if you would like me to give you a recommendation. You were so professional, knowledgeable and kind and I'm really happy to have worked with you and your agency.
Have a GREAT 2010!!
Patti Green (310) 271-4474
I am writing to thank you for organizing the tour for us in Ho Chi Minh city.
We all had a good time. The guide, Mr. Co and the driver, Mr Chao looked after us very well. It was a pity that our time in Saigon was very short owing to the heavy traffic and long drive to and from the port. However, we were touched by some of the sights that we saw, especially, the military museum. We hope that we get the opportunity to visit Vietnam again in the future.
We would like to thank Mr. Co and Mr.Chao for looking after us. Please also pass on the photo to them. Thank you again for organising the tour.
Soh Lan Lim
I just want to say "Thank you" for a wonderful holiday in Vietnam. Everything was perfect! The drivers, guide and the hotel in HCMC and the Terracotta resort were all of a very high standard and made my holiday very special.
I would reccommend Viet Vision Travel to my friends and anyone I know who is planning a trip to Vietnam.
Thank you so much once again for your excellent service and friendly and helpful manner.
I hope to visit more of Vietnam in the future as I really enjoyed your country and the helpful and friendly people that I met.
I would Like to thank you for planning my vacation in Nha Trang. We had an enjoyable time for the whole trip. As expected, I was greeted upon my arrival with a courtesy and cheerful driver. Of course, the hotel is wonderful. I would highly recommend you and your company services to all my friends relatives travel to Vietnam.
I will ask for your help again in the very near future, when I travel by land line from China to North Vietnam.
Dear ms. Thu Ha,
Now we are at the Danang Airport waiting for our flight.
We continued our stay at Palm Garden.Yes I thought the hotel was very good and they really did a great job considering that the typhoon was so strong! I believe the center of it came ashore very close to us. We were lucky that we were able to stay in our room. The guests with rooms closer to the beach were moved to the meeting room and that did not look pleasant at all. I was surprised that the hotel kept electricity and Internet mostly, and that they had the full breakfast this morning.
Yes Mr Anh kept in contact and coordinated with us nicely.
Thank you for following our progress
Sent from my iPhone
Dear Ms Thu Ha
Finally we've got back safe and sound.
A very big thank you from my friend Leno and my behalf.
What a wonderful trip we have experienced in your so friendly and beautiful country.
I have found difficult to concentrate and get back to work!
All the people working for you ,Lucy and the guy tour from Hoi An as well as the guy from Hanoi were absolutely first class!
Your company deserves a big recognition in the global marketplace!
I can reassure you that we will introduce your agency to as many people as we can. As a matter of fact, my cousin and his wife they are already convinced and they are looking forward to be there to next Christmas time.
As for myself, I am totally besotted with Vietnam, and I want to se more like Sapa, Halong Bay, Hue on a train expedition etc ..etc..
I will try to be there after my trip to Greece ,wher I have to visit my brother and his wife!
Thank you so much the best of festive season to you and to your family and my apologies once again if I have been a little bit of annoyance!
we are just arrived from our honeymoon, trying to organize things at our new home and changing all stuff little by little.
During the days we spent in Hanoi we looked at all the travel agencies we found to check if it was Vietvision, we always forgot to copy the address so we couldn't find it! It would have been nice to meet you.
This e-mail is only to thank and congratulate you for your service, attention and th great work you've done preparing our excursions. Everything has been really well organized, so we are very happy of having chosen Vietvision and specially with you, kind and efficient at the same time.
Best regards and many thank
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Viet Vision Travel.
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